JA Building Group ("JA Building Group," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us through our website, forms, phone calls, and other communications. This Privacy Policy explains how we collect, use, and protect your information when you interact with JA Building Group.
Information We Collect
We may collect information such as:
- Your name
- Phone number
- Email address
- Property address
- Service or project information
- Information you provide through our estimate or contact forms
- Communications you have with our team
How We Use Your Information
We may use your information to:
- Respond to your inquiries and requests
- Schedule inspections, consultations, and appointments
- Provide estimates and information about our services
- Communicate with you regarding your home improvement project
- Send service-related notifications and updates
- Send promotional or marketing messages when you have provided the required consent
- Improve our services and customer experience
SMS / Text Message Privacy
If you provide your mobile number and separately opt in to receive SMS messages from JA Building Group, you may receive text messages related to your inquiries, appointments, service updates, project communications, and, where applicable, promotional offers.
Message frequency varies. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact JA Building Group using the contact information provided on this website.
Your mobile phone number and SMS opt-in information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
SMS consent is not a condition of purchasing any goods or services from JA Building Group.
Information Sharing
We do not sell your personal information.
We may share information with trusted service providers when necessary to operate our business, provide requested services, process communications, or maintain our website and systems. These providers are only permitted to use information as necessary to provide services to us.
Mobile numbers and SMS opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We take reasonable administrative, technical, and organizational measures to protect the information we collect. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Choices
You may contact us to:
- Request information about the personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Opt out of marketing communications
- Opt out of SMS communications by replying STOP
Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.